Delivering a Superior Customer Experience
is Everyone’s Responsibility

Jeremiah Owyang
Industry Analyst
Altimeter Group

Register to access the on-demand webcast:

Jeremiah Owyang 

Blend Social and Traditional Channels and
Collaborate to Deliver Better Service

Stream this informative webcast from social media industry leader Jeremiah Owyang and Moxie Software’s Director of Product Management, David Lowy.

During this on-demand webcast you will hear:
  • The significance of the customer lifecycle with emphasis on support and service
  • The benefits of integrating social with traditional service
  • How to identify and leverage the best skill set within the organization to solve a customer problem
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