CRM Strategies for the Social Customer

Social CRM enables the processes associated with marketing, sales, and service/support to be powered by "social." By understanding different types of social customers, organization can create a flexible model for engaging with customers to develop, measure and ultimately co-create value together.

Join Paul Greenberg during this complimentary webinar as he explains social CRM and the types of social customers that exist. Marketing and customer service professionals will get answers to all their Social CRM questions.



 
Paul Greenberg

Speaker:

Paul Greenberg
President, The 56 Group, LLC 

 


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View the OnDemand Webinar Now

Originally Presented:
Thursday, September 27, 2012

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