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The Do's and Don'ts of Web Chat

From Moxie and Johan Jacobs

Complimentary eBook

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Johan Johan Jacobs

Former Research Director, Gartner, Inc.

WEB CHAT BEST PRACTICES

Web chat is quickly becoming the preferred communication channel for today's online consumer. When implemented correctly, web chat also increases conversion rates and average order value for powerful marketing ROI.

How can you ensure your initiative meets or exceeds your goals? Download our eBook, The Do's and Don'ts of Web Chat with Johan Jacobs, to learn:

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1
ROI associated with web chat initiatives
2
Required skill set and best practices for deployment
3
Integrated knowledge management strategies
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Answers to FAQs from former Gartner Research Director, Johan Jacobs